Delivery Time:
48h from the date of sale – 2 working days.
Delivery Charge:
1. Free Delivery for purchase more than 300.00 QR.
2. Delivery Charge 15 QR for purchase less than 300.00 QR.
Returns/Exchange:
1. 7 days from the date of Sale.
2. No exchange or refund on digital codes and Gift cards.
3. Delivery Charge cannot be refunded.
4. Any product deemed defective must be inspected at Virtuocity in order to validate its condition before an exchange/refund is given.
5. Virtuocity reserves the right to refuse to provide a refund for any products in circumstances where it is clear that the goods have been used (without limitation, product is not sealed or is not in its original condition).
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